Ian H.Isherwood Tour operations management (Outcome 1 and 2) THE TOUR OPERATIONG SECTOR The purpose of this report is to examine the role and purpose of tour operators and to examine the scale and structure of the UK and European tour operating industry. TOUR OPERATOR They are either a large or small company whose primary purpose is to plan, arrange and market tours and/or vacation packages featuring domestic and/or worldwide destinations. A tour and vacation package generally includes air and/or land transportation, ground arrangements such as accommodations, meals, local guides and other related services. The tour and vacation packages are commissionable to retail travel agents, who, in turn, sell the product to the public. (http://www.abta.com) TRAVEL AGENT Travel Agents are agents for tour operators. Generally, they sell package holidays (and other products/services) on behalf of the tour operator and are paid a commission or fee by the tour operator for doing so. In addition to package holidays, most travel agents will offer other products and......

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