As communicators, we must be competent as we deal with technology and communicating in the future. Communication is competent when it is perceived as appropriate and effective, and it is more likely to be perceived as competent to the extent that a person is motivated, knowledgeable, and skilled in a given context. Technology has changed the way we communicate with each other. Computer-mediated communication (CMC) is any form of communication between two or more individuals who interact with each other via computer-supported media. CMC is quickly changing the pace and volume of communication. Richness and openness are the two basic features of CMC that are important in understanding competence (Morreale, Spitzberg, & Barge ). Media Richness refers to capacity of a medium to transmit information. A rich medium is one that can use multiple channels simultaneously, have the capacity for immediate feedback, and personalize the message to a high degree. The richer media are more competent at communicating than poorer media. Openness refers to which messages are public in a give......

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