A POSTMODERN DECONSTRUCTION OF TOTAL QUALITY MANAGEMENT (TQM) ABSTRACT This paper offers a postmodern, deconstructive analysis of Total Quality Management (TQM) theory and practice. Problematizing TQM, we uncover unchallenged assumptions and implicit power relations cloaked by management science's veil of objectivity and value-neutrality. Tracing these assumptions and power relations to the life-worlds of TQM organizations, we regrettably discover an obsequious and dehumanized subjectivity of TQM workers. These alienated TQM workers are inscribed in a seamless and inescapable network of totalitarian power relations epitomized by authoritarian admonitions of "the one right way," "quality is Job 1," and "quality or else." As hegemonic TQM ideology insidiously permeates all aspects of social life, we witness an unparalleled threat to the basic individual rights of a liberal democracy. As we proclaim the "death of TQM," we optimistically discuss preliminary suggestions for an em......

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