Conflict: Management in the Workplace Free Essay, Term Paper and Book Report
Conflict: Management in the Workplace
Conflict management in the workplace is an issue that every leader, manager, or employee has to deal with at one time or another. The concepts of conflict management include improving communication, teamwork, and a systematic approach to solving the disagreement. Conflict, as described by Hellriegel, Slocum and Woodman is the process in which one party perceives that its interests are being opposed or negatively affected by another party. Sometimes conflict can be a positive force within an organization, while at other times it is a negative force. An example of conflict as a positive force is that the creation and resolution of conflict may lead the company to constructive problem solving. It may also lead people to search for ways of change. The conflict resolution process can ultimately be a stimulus for positive change within an organization.
However, conflict may also have serious negative effects on an organization. For example, conflict may divert efforts from goal attainment or it may deplete resources (particularly time and m......
Word Count: 1095
Page Count: 4.3 (250 words a page / double spaced)
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