Charlotte Bears HBS Case Study answers Free Essay, Term Paper and Book Report
CHARLOTTE BEERS AT OGILVY & MATHER WORLDWIDE
With a distinctive career track in advertising, Charlotte Beers (CB) main mission was to act as a primary change agent1 and to rejuvenate the advertising agency Ogilvy & Mather (OM), which was experiencing deteriorating business and organisational crisis in the face of a rapidly changing industry environment and the aftermath of a hostile takeover.
When CB took over OM was doing poorly in terms of the four vital signals that reveal a great deal about the health and adaptability of corporate functional systems2.
1. Identity2: OM was a decentralized company where local offices had considerable autonomy, which was described by employees as an organization of geographic and discipline fiefdoms 3. Besides, all departments were working as separate entities. Hence, the employees lost their sense of teamwork and alignment with the entire enterprise and were seeking safety of their particular location or department.
2. Conflict2: OM had a grotesquely polite 4 culture, where employees tended to avoid conflict for fear of someone ta......
Word Count: 1086
Page Count: 4.3 (250 words a page / double spaced)
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