Customer-Driven Quality Introduction For nearly every organization, regardless of its industry, it must place keen attention towards its publics and customers. Attaining solid performance in the customer satisfaction arena is critical, as there usually always another choice for the customer. In fact, quality is often a differentiator, the one-up that companies emphasize to maintain their customers, and gain others. Among several attributes of an organization that drives customer satisfaction, for instance price, and selection, quality is included. It holds a high value in this relationship, which will be evaluated in three different organizations, representing three different industries. These are Ford Motor Company of the manufacturing industry, Southwest Airlines of the service industry, and Federal Emergency Management Agency (FEMA) of the government sector. The Value of Quality in Relation to Customer Satisfaction An important aspect in understanding customer satisfaction is to understand the customer. Who is a customer? According to Burrill and Ledolter (2005) a custome......

Word Count: 1502
Page Count: 6 (250 words a page / double spaced)

View This Essay Now $19.99 (or $12.99 for membership)

What is Your Time Worth? Get INSTANT UNLIMITED ACCESS to this paper
and 15,000 other essays and term papers!

Search for other Customer Driven Quality essays, term papers and book reports.

Other Free Essays, Term Papers and Book Reports:

Abortion is Morally Wrong free book report
Secular views towards interest-free banking free book report
History and Evolution of Banking free term paper
Jonah Creighton Case Analysis free essay paper
How gender and class shaped the narrator in The Yellow Wallpaper free book report
rate of reaction free book report
Prostitution free term paper
The Wonder of Love and the Realization of Death free term paper
Karl Marx - Alienated Labor free book report
Mirror Mirror by M2M: Girl and Mirror free book report
Standards-Based Assessment free book report
the history of accounting free term paper
Crime Data Comparison free term paper
joseph chamberlain free book report
Odyssey free book report
Radio Frequency Technology free term paper
Eragon free book report
Serbia's Radios free term paper
Functions of Public Relations free book report
Effective Communications Case Study Analysis: The Myth of Silver Fillings free book report

We have the best book reports, essays and term papers on Customer Driven Quality. For the cost of a pizza and some beer let us help you make your job of writing your paper easier. It's that simple.

Dear Free Essays:

Thanks for helping me with my term paper!
With so many essays and term papers on your service, I got a few ideas from mixing and matching and managed to write a great paper in 1/10 the time. My teacher thought so too because I got an A grade. Thank you so much!

Julia B.
Denver, Colorado

I'm very pleased with the quality of your term papers and essays. For all the time and worrying your service saved me from, it was well worth the $12.99.

Brandon W.
Columbus, Ohio

I totally waited to the last minute to work on my term paper and really started to freak. But your site totally came to my rescue and helped me out of a bind. I scored an 94 and was very pleased. Thank you!

Greg F.
UC San Diego

PRIVACY | TERMS & CONDITIONS | MEMBER LOGIN | CUSTOMER SUPPORT