Problem Solution: Global Communications Angela King MBA 500 Sandra Collins March 19, 2007 Problem Solution: Global Communications Global Communications, once a dominating participant in the telecommunications industry, now confronts the challenges like various other companies in this industry. With the assurance in the telecommunications industry declining, Global Communications has experienced depreciation in its stock of more than 50%. In order to secure a financial future for Global Communications, the company must make drastic changes. The CEO presented a plan to the company's board to move some of the technical call centers to India and Ireland. The senior leadership team consists of the experts needed to make this move a successful one. Katrina Heinz was recruited from a European global long-distance provider. Nancy Everhardt worked a local telephone company where she grew the small business market by creating innovative packages of valuable solutions for the small- to medium-sized business owners. Sy Rodriguez is a valued employee of Global Co......

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