Gap Analysis: Global Communications In today¡¯s telecommunication business, companies are increasingly outsourcing to improve profitability and productivity. From reading this scenario about Global Communication, several points of interest will be presented in this paper. The scenario involves a company called Global Communication and presents various business and ethical dilemmas that this company must face to continue being a competitive force in this field. This paper will discuss the initial problem that explains issues and opportunities. Also, the paper will discuss stakeholder¡¯s outlook and any ethical problems that might arise. Lastly, the end-state goal will be discuss which will include gap analysis. Situation Analysis Issue and Opportunity Identification Global Communication is having an economic challenge. The problem that Global Communication is facing is too much competition from local long distance and international market. The cable companies have caused the issues. These cable companies are offering the complete services such as ......

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