Joseph M. Juran Paper The purpose of this paper is to identify several points of quality management invented by Dr. Joseph M. Juran. Dr. Juran made many contributions to the field of quality management in over 70 active working years. It is important that top management be quality-minded. In the absence of sincere manifestation of interest at the top, little will happen below Joseph M. Juran Dr. Juran revolutionized the Japanese philosophy on quality management and worked to help shape their economy into the industrial leader it is today. Dr. Juran spent seventeen years as an engineer with Western Electric, he is best known for his work after World War II as an international consultant. He received the highest Japanese award given to a foreigner, the Order of the Sacred Treasure (SkyMark, 2007). Dr. Juran was the first individual to incorporate the human aspect of quality management which is referred to as Total Quality Management (SkyMark, 2007). The process of developing ideas was a gradual one for Dr. Juran. Top management involvement, the Pareto prin......

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