Running head: GLOBAL COMMUNICATIONS BENCHMARKING Global Communications Benchmarking Vicki Kolmer University of Phoenix MBA 500-Foundations of Problem Based Learning March 29, 2007 John L. Craddock, MBA, Ph.D Abstract In this paper, the team examines the three key concepts: organizational communication, emotional intelligence, and organizational commitment. These concepts are at the foundation of a successful organization. The team proceeds with identification of issues related to these three concepts in the UsAuto and AutoMex negotiation. The team compares and contrasts the approaches taken by different companies across the industry, to resolve issues similar those faced by USAuto. The approaches have both positive and negative outcomes. The paper exhibits the relations of the approaches and the outcomes to the key concepts mentioned above. Global Communication Benchmarking USAuto entered into negotiations with AutoMex with the intent to create a successful ......

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