Understanding is Key to Conflict Resolution Free Essay, Term Paper and Book Report
Understanding is Key to Conflict Resolution
Whenever people unite to work as a team for anything more than a brief duration, some conflict is normal, and should be expected (Engleberg, Wynn & Schutter, 2003). Because of the inevitability of conflict, being able to recognize, address, and ultimately resolve it is vitally important, since unresolved conflict may have undesirable effects, including reduced morale, or increased turnover (De Janasz, Dowd & Schneider, 2001). Just as conflicts within team environments vary, so do methods for resolving it. In this paper, conflict, its effects, and some management and resolution strategies, as they relate to team dynamics will be discussed. Understanding the various conflict resolution methods, including how and when to apply them, is of utmost importance. In teams, different types of conflict call for different solutions. Conflict resolution is certainly not an area in which one size fits all.
Conflict may be classified as Substantive, Procedural, or Affective, depending upon that to which the disagreement relates. Substantive conflict r......
Word Count: 1929
Page Count: 7.7 (250 words a page / double spaced)
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