Gap Analysis: Global Communications Free Essay, Term Paper and Book Report
Gap Analysis: Global Communications
Changes in the telecommunications industry have made it a very competitive environment where only the most aggressive companies with market advantages can survive. Global Communications has suffered from this competitive environment and needs to come up with strategies to support a change to assist them in becoming profitable again. The executive management team has decided on some significant cost-cutting measures and international marketing strategies that will help them achieve profitability in the near future. Without these strategies, Global Communications will face inability to rebound in the industry. But, such rapid decisions could have negative implications on the company, especially since Global Communications neglected to involve a key stakeholder in the decision making process.
Technologies Workers Union, a stakeholder who represents the technological call center employees, disagrees with Global Communications in their strategic goals, and they believe that there were not fair negotiations. The union considers that by Global Communic......
Word Count: 2168
Page Count: 8.6 (250 words a page / double spaced)
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