Organizations today often encourage change to better the work environment. However, these changes often cause unwanted results which were not expected. This leads us to observe organizational behavior (OB) in hopes of minimizing unwanted and/or negative changes within an organization. Organizational behavior, organizational culture, diversity, communication, organizational effectiveness and efficiency, and organizational learning are all factors within an organization. These terms must first be defined in order to create a truly more efficient work environment. San Manuel ensures their growth and success by establishing an effective pattern which includes all of the factors of organizational behavior. Organizational behavior is defined as the study of individuals and groups in organizations. (Schermerhorn, Hunt, Osborn, 2003, p. 2) This definition helps us to better understand the organizational behavior which businesses practice on a day-to-day basis. At San Manuel, organizational behavior helps managers implement new ideas. This is done by observing the changes which must be made......

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