Running head: PROBLEM SOLUTION: INTERSECT INVESTMENTS Problem Solution: Intersect Investments Chris Nygren University of Phoenix Transformational Leadership MBA 520 Professor Jerry Hellinga September 3, 2007 Problem Solution: Intersect Investments In this paper, an analysis into the scenario where the company Intersect Investments, in its strive to increase employee satisfaction, customer loyalty, and annual revenues, CEO, Frank Jeffers decides to transform the organizational culture through the adoption of a new business model. Frank hires Janet Angelo as Intersect Investments Executive Vice President of Marketing and Sales to implement his new vision as reality. Through closer examination, the analysis reveals several issues that trace back to a gap in alignment between Franks vision of a Customer Intimacy/Trusted Advisor model and the Sales departments resistance to implement the model. This paper will analyze the companys issues; suggest alternative and an optimal solution, risk assessment and mitigation techniques, and an implementat......

Word Count: 6231
Page Count: 24.9 (250 words a page / double spaced)

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