Personnel in Technology Creating and implementing a technology team will impact all members. To build an effective technology support team requires a significant investment in training. This includes team building training, a team launch workshop, cross-functional training, and training in various integrated product development techniques (Crow, 1998). Technical training is mandatory to allow the non-technical members to participate in the team effectively. A positive culture oriented toward constant improvement and team-based approaches must be created. Management must present leadership and identify the required culture. Management needs to channel this move toward effective product development teams by explicitly defining roles, and responsibilities of all team members. (Crow, 1998). This paper is based on various articles describing what it takes to build an effective technology support team. Issues such as personalities and how they can affect relationships within the technical staff will be addressed. A technical support team provides imperative support which is cr......

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