Holiday Inn People and Business Report This report is presented in this order: a) Introduction and Information about the business b) Stakeholders c) Customer service d) Job roles and working arrangements e) Employee recruitment and Training f) Employer and Employee rights and responsibilities I am going to produce a report on a large organisation. I have decided to investigate a large hotel chain called intercontinental hotels group PLC. I am going to do a comprehensive review of the role and relative importance of the organisations stakeholders. I will found out the following information: - Details of their important stakeholders - The customer service arrangements in the business - How customers are protected by law - The job roles in the organisation - The working arrangements for staff in the organisation - How staff are recruited and trained - Employer and employee rights - Health and safety issues in the organisation Intercontinental hotels group PLC is the worlds most global hotel company and......

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