home depot research Free Essay, Term Paper and Book Report
Home Depot, Inc
Home depot is an American retailer of home improvement and construction products and services. It is the world's largest home improvement specialty retailer, with more than 2,200 retail stores in the United States, Puerto Rico, Canada, Mexico, and china.
History
The Home depot was founded in 1978 in Atlanta, Georgia by Bernie Marcus, Arthur blank, Ron Brill, and pat Farrah. Home Depot's proposition was to build home improvement warehouses larger than any of their competitor's facilities. The first store was opened in June 22 1979.
According to Bernie and Arthur, the customer has a bill of rights at The Home Depot, and this entitles the customer to the right assortment, quantities and price, along with trained associates on the sales floor who want to take care of customers. Their philosophy of customer service whatever it takes means cultivating a relationship with customers rather than completing a transaction. As Bernie says, At the end of the day, were in the people business.
The Home Depot is the fastest growing retailer in U.S. history. I......
Word Count: 892
Page Count: 3.5 (250 words a page / double spaced)
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