Online Services Introduction The Internet is a key player in the Information Age. Some people regard it as being an essential service on a par with electricity and water. I have found out about the types of online services available such as: Communication, e.g. email, instant messaging, newsgroups, online conferencing, blogs Real time information, e.g. train timetables, news services, traffic reports, weather Commerce, e.g. shopping, banking, auctions Government, e.g. online tax returns, e-voting, applications for services/grants, revenue collection Education, e.g. online learning/training, VLEs Business, e.g. videoconferencing, collaborative working, business networks Entertainment, e.g. multi-user games, radio players Download services, e.g. music, film, upgrades, software Archiving, e.g. x drives. I have explored and evaluated a range of different types of services available online, considering factors such as target audience, benefits and drawbacks, fitness for purpose, possible enhancement, non-Internet alternati......

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