Strategic Resource Management Free Essay, Term Paper and Book Report
Author, columnist, and computer programmer Ellen Ullman once said, We build our computer (systems) the way we build our cities: over time, without a plan, on top of ruins. No truer words could ever be spoken when talking about the evolution of the Coast Guard Recruiting Commands (CGRC) enterprise system, the Recruit Analysis Tracking System (RATS, for short). Starting as a very basic Convergent Technologies Operating System (CTOS) based program written by a retired Coast Guard E-7, ANGEL (as it was known) was originally developed as a way to respond to interested parties (leads) that were not yet ready or able to visit a recruiting office, as well as, a forms generating system that enhanced the accession process, and improved the efficiency of recruiter performance. Over a period of two years, the system rapidly became a nationwide extranet used by the Coast Guard Recruiting workforce that: provides, stores, and reports on all aspects of recruiting from the moment someone (prospect) first requests information to the point they depart for Basic Training.
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