Sky West Airlines Inc. Free Essay, Term Paper and Book Report
Background/Summary
SkyWest Airlines was founded in 1972 in St. George, Utah, to assist the connections of passengers to flights of major partners by combining with the major airlines to service smaller airports and shorter routes. In 2005, SkyWest acquired Atlantic Southeast Airlines (ASA) from Delta Airlines. In June 2007, SkyWest Airlines celebrated its 35th anniversary. Its mission was: We strive to be: the airline of choice, the employer of choice and the investment of choice. With guiding principles: health and safety first, excellence in service and quality, personal and operational reliability, fairness and consistency, respect and teamwork, personal and corporate integrity, superior profitability, and efficient use of all its resources. At the beginning of 2007, SkyWest Airlines operated in 135 cities and 38 states, and employed 9,939 people.
Alternatives
Some alternatives that SkyWest may consider implementing in their business strategy is improving their customer service reputation. SkyWest has built a good reputation for on-time service, but lost bag......
Word Count: 696
Page Count: 2.7 (250 words a page / double spaced)
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