Book Review of The IBM Way-Buck Rodgers Free Essay, Term Paper and Book Report
AN INTRODUCTION:
Among common masses, IBM is known for its leadership in terms of computer technology. THE IBM WAY by Buck Rodgers, written in 1986, brings out a new face of IBM, in terms of sales, in terms of marketing and in terms of customer satisfaction. The book brings out the importance of sales driven approach and importance of customer satisfaction in the success of IBM.
The book starts with description of basic values of IBM which has laid its success story for years. They are as follows:
1) Respect for each and every customer, employee and even the competitors.
2) Providing highest level of customer satisfaction
3) Excellence in delivering the job
IBM AS SALES DRIVEN COMPANY:
In IBM, each and every employee of IBM whether he is an engineer, accountant or customer care person, acts as a sales person for IBM by providing maximum satisfaction to the clients. Each and every employee of IBM is associated with customers in a smaller or bigger way, for example, an accountant while interacting with customer for billing information. IBMs philosophy is to provide m......
Word Count: 3243
Page Count: 12.9 (250 words a page / double spaced)
View This Essay Now $19.99 (or $12.99 for membership)
|
What is Your Time Worth?
Get INSTANT UNLIMITED ACCESS to this paper
and 15,000 other essays and term papers!
|
|
Search for other Book Review of The IBM Way-Buck Rodgers essays, term papers and book reports.
Other Free Essays, Term Papers and Book Reports:
We have the best book reports, essays and term papers on Book Review of The IBM Way-Buck Rodgers. For the cost of a pizza and some beer let us help you make your job of writing your paper easier. It's that simple.
|
|
Dear Free Essays:
Thanks for helping me with my term paper!
With so many essays and term papers on your service, I got a few ideas from mixing and matching and managed to write a great paper in 1/10 the time. My teacher thought so too because I got an A grade. Thank you so much!
Julia B.
Denver, Colorado
|
I'm very pleased with the quality of your term papers and essays. For all the time and worrying your service saved me from, it was well worth the $12.99.
Brandon W.
Columbus, Ohio
|
I totally waited to the last minute to work on my term paper and really started to freak. But your site totally came to my rescue and helped me out of a bind. I scored an 94 and was very pleased. Thank you!
Greg F.
UC San Diego
|
|
PRIVACY
|
TERMS & CONDITIONS
|
MEMBER LOGIN
|
CUSTOMER SUPPORT
