Technology is a big part of today's society. It is necessary to not only have a technology support team, but to have an effective technology support team. The reliance of new technology is increasing year after year. There needs to be capable support teams for these systems and to handle customers questions. The purpose of this paper is to show what it takes to build an effective technology support team and show how personalities can affect relationships within the technical staff. In order to build an effective team, it is important to know what an effective team is. A technology support team is the team that usually handles external problems and resolves internal problems efficiently. Some businesses outsource a technology support team due to ethics; while big businesses conveniently form their own teams from within. Technology support is a very important part of a company when in relation to an employee, customers, and network support. Some factors in building a productive support team are people with customer friendly personalities, knowledge of produc......

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