Customer Relationship Managment: Bridging the Gap Free Essay, Term Paper and Book Report
Customer Relationship Management
Bridging The Gap
ABSTRACT
I believed in the great potential of CRM (customer relationship management) to help businesses achieve its goals of developing models of service that are more responsive, more customer-centric and more efficient. Yet while I discovered a great willingness to put CRM principles to work for businesses, I also found a large disparity between the positive attitudes toward implementing CRM capabilities and the actions corporations were taking to develop those capabilities. In this study, I found much greater willingness to embrace the language and principles of CRM. I found that businesses were taking decided steps to improve their CRM capabilities- investing significantly in initiatives to improve service. However, while I found that businesses are struggling to realize the benefits expected from developing modern CRM capabilities. Many still have not been able to bridge the gap between the envisioned impact of CRM and their current experience. In this paper I will also sug......
Word Count: 1041
Page Count: 4.1 (250 words a page / double spaced)
View This Essay Now $19.99 (or $12.99 for membership)
|
What is Your Time Worth?
Get INSTANT UNLIMITED ACCESS to this paper
and 15,000 other essays and term papers!
|
|
Search for other Customer Relationship Managment: Bridging the Gap essays, term papers and book reports.
Other Free Essays, Term Papers and Book Reports:
We have the best book reports, essays and term papers on Customer Relationship Managment: Bridging the Gap. For the cost of a pizza and some beer let us help you make your job of writing your paper easier. It's that simple.
|
|
Dear Free Essays:
Thanks for helping me with my term paper!
With so many essays and term papers on your service, I got a few ideas from mixing and matching and managed to write a great paper in 1/10 the time. My teacher thought so too because I got an A grade. Thank you so much!
Julia B.
Denver, Colorado
|
I'm very pleased with the quality of your term papers and essays. For all the time and worrying your service saved me from, it was well worth the $12.99.
Brandon W.
Columbus, Ohio
|
I totally waited to the last minute to work on my term paper and really started to freak. But your site totally came to my rescue and helped me out of a bind. I scored an 94 and was very pleased. Thank you!
Greg F.
UC San Diego
|
|
PRIVACY
|
TERMS & CONDITIONS
|
MEMBER LOGIN
|
CUSTOMER SUPPORT
