According to the American Heritage Dictionary, a manufacturer is a person, an enterprise, or an entity that manufactures something. Therefore, a manufacture operation is a company or a factory where products and merchandise are made. Raw materials are used to manufacture these products and are then turned into finished goods ready to be sold. Anywhere from textiles to machinery, a manufacture operation should aim to make high quality finished goods. A manufacturer is a very important element in the selling process because without them, the products we need, use and enjoy would not exist. A service operation is a business or company that provides intangible, perishable goods or services to the public. According to statistics, eighty percent of jobs in business are in services. Services play a major role in manufacture operations and vice versa. According to out text book, services related to products now represent ten to thirty times the annual dollar volume of the underlying product sales. There are two key differences between service and manufacture operations; one, the natur......

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